Terms & Conditions
Every order is an exchange of trust. These terms exist to protect both you and the craft that defines ZiTun Atelier.
General
These Terms & Conditions apply to all purchases made through zitunatelier.com.
By placing an order, you agree to the following terms, created to ensure a fair and transparent experience for everyone.
Our Products
Each ZiTun Atelier piece is handcrafted or carefully selected.
Small variations in texture, color, or pattern are part of its natural beauty — not defects, but signatures of authenticity.
Orders & Payment
Orders are confirmed once payment has been successfully processed.
We accept major credit/debit cards and secure online payments.
All prices are listed in USD, unless otherwise stated.
Shipping & Delivery
Orders are shipped using trusted carriers through Pirate Ship.
Delivery times and costs are detailed in our Shipping Policy
and may vary based on your location.
ZiTun Atelier is not responsible for delays caused by carriers, weather, or other circumstances beyond our control.
Returns & Refunds
You may return your purchase within 14 days under the conditions described in our Return & Refund Policy
.
Returned items must be unused, in their original condition and packaging.
Intellectual Property
All content on zitunatelier.com — including text, images, logos, and designs — is the property of ZiTun Atelier.
Reproduction or use without written consent is prohibited.
Limitation of Liability
ZiTun Atelier is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Governing Law
These Terms are governed by the laws of the United States.
In case of any dispute, we aim to resolve matters amicably before any formal legal action.